Installation & setup
We get the machine unboxed, levelled, connected and cutting.
Home/Training
Training & support
You're never on your own.
A machine nobody was taught to use is a machine that sits idle. Training and support come with every unit we deliver. That's the whole point of buying from us.
What's included
Everything needed to put it to work.
Hands-on training
Your staff and students learn on the machine, with real jobs.
After-sales support
Reach a person who knows the machine when something isn't right.
Spares & guidance
Bits, collets and consumables, plus advice on getting better results.
How onboarding works
From delivery to first board.
01
Delivery & install
The machine arrives, we set it up and confirm it's cutting to spec.
02
Training session
We walk your team through the software, the workflow and a first real job.
03
Ongoing support
We stay reachable, for questions, spares, and getting more out of the machine.
What we cover
Training built around real work.
We don't hand over a manual and leave. Training is done on your machine, in your lab, on jobs your students will actually run.
- Preparing files and setting up a job
- Isolation routing on copper-clad board
- Using the Z-axis levelling probe
- Changing bits, collets and materials
- Safe operation and routine maintenance
Have a question about support?
Ask us anything. We'd rather answer it before you buy than after.
Get a quote